Trade Compete - Works for you
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FAQs For ContractorsReview these FAQs for the answers to your questionsFREE QUOTES
About TradeCompete.comWhat makes your service different than others?How do I contact your company? About Our Referral ServiceIs it free to sign up?What is your referral guarantee? How many other contractors receive the same referral? Managing my AccountHow are referrals added to my account?How am I notified about new assigned referrals? What cities will I get referrals from? How do I define what type of referrals I want? How do I dispute a referral? Financial QuestionsHow much does it cost to become a member?What is your refund policy? Return to Top How can your service help me?TradeCompete.com connects homeowners and business owners with top quality service professionals. TradeCompete.com will save you hard earned money that you may presently be spending on advertising in other areas such as phone directories, internet directories, print advertising, etc. You will save time by receiving notifications of real jobs, from real customers, in your area, and in your field in real time...Usually within minutes or seconds of the job being posted. Only pay for the ones that you want. Our commitment is to providing you with the best service possible making TradeCompete.com one of the fastest growing, dependable referral services online. Don't just take our word for it, try our service yourself, sign up freeReturn to Top What makes your service different than others?We are not your typical subscription lead generation service, we offer quality with our referral services and strive to make sure your business is profiting from our real-time referral advertising. There is no subscription and automatically charging you for leads that might match your profile and preferences. You choose the ones that you want after reviewing all the information on hand or leave it for another contractor. You choose. Another difference is our “Bogus Referral” reporting system. “Bogus Referrals” are refunded to our contractors upon careful review verification. This ensures that the referrals that you receive are the best available.Return to Top How do I contact your company?You can contact us through this form or give us a call at (800) 830.4654.Return to Top Is it free to sign up?Yes. You can register for free here. Once you are signed into your account, you can begin to review all the referrals in your area.Return to Top What is your referral guarantee?When you choose the referrals that you want from our contractor’s marketplace, we stand behind the quality of those referrals. Therefore, we have our referral guarantee. If the referral that you choose is bogus, then you shouldn’t have to pay for it. To be eligible to dispute a referral under our Referral Guarantee:
Eligible contractors may dispute a referral within 10 (ten) days after receiving the referral if:
Return to Top How many other contractors receive the same referral?The referral gets to choose how many quotes they would like to receive. Typically it is three; however it may be as many as ten. Each referral clearly states how many quotes have been requested.Return to Top How are referrals added to my account?No referrals are ever assigned to your account. You have complete control at all times as to which referrals you are interested in and which ones you are not. Only pay for the referrals that you choose after you thoroughly review them. There is no subscription or any kind of minimum or maximum to the number of referrals that you can choose to add to your account.Return to Top How am I notified about new assigned referrals?When a referral comes in that matches the criteria set by you in your marketplace, you will be notified in real time by email. But you better be quick, once it is purchased by the requested number of contractors, it is dropped from the marketplace.Return to Top What cities will I get referrals from?You will only receive referrals from the cities you select in your marketplace. Tip: Choose all the cities nearby or within your target area, otherwise, you could miss out on many referrals near your city.Return to Top How do I define what type of referrals I want?In the contractor’s marketplace, there are controls that you can use and set to exactly what you are looking for. When there is a match, you will be notified.Return to Top How do I dispute a referral?If your referral meets the Referral Guarantee requirements you may dispute it. To dispute a referral click on the referral from your Dashboard page and then click the Dispute Bogus Referral button under the left control panel. Follow the steps on the referral dispute page and submit your dispute. After TradeCompete.com receives your referral dispute, a representative will conduct a thorough investigation on the dispute. The verification process may take up to 5 business days. You will be contacted via email or phone upon resolution. If the referral dispute is valid you will receive full points back in your account for the referral disputed. Contractors are allowed a maximum of 3 (three) declined disputes within a twelve month period. After 3 (three) declined disputes within a twelve month period, TradeCompete.com may suspend the dispute privilege. Suspended contractors will lose their dispute privileges until the beginning of the next twelve month period from the last declined dispute. We put this policy in place to ensure contractors aren't abusing the dispute process.Return to Top How much does it cost to become a member?There is no membership cost for TradeCompete.com.Return to Top What is your refund policy?There is no refund of points purchased. Points may be replaced,but cannot be refunded. |
